Privacy Policy
Rhythm Wellness Mental Health Counseling PLLC Effective Date: July 11, 2026 Last Updated: July 11,2026
Rhythm Wellness Mental Health Counseling PLLC ("Rhythm Wellness," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, rhythmwellnessnyc.com (the "Site"), how we use it, and the choices you have.
This policy applies to the Site only. It does not apply to information collected in the course of clinical care. If you become a client, the privacy of your health information is governed by our Notice of Privacy Practices, which we provide during intake and which describes your rights under the Health Insurance Portability and Accountability Act (HIPAA).
A note before you contact us through this Site: our website forms and email are not a secure or confidential way to share sensitive health information. Please do not include details about your mental health history, symptoms, or treatment in a website form or email. A brief note that you would like to schedule a consultation is all we need. We will discuss everything else through secure channels.
This Site is not for emergencies. If you are experiencing a mental health emergency, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Information We Collect
Information you provide directly. When you fill out a contact or consultation request form, email us, or call us, we collect the information you choose to share, such as your name, email address, phone number, and the contents of your message.
Booking information. If you schedule a free consultation through our scheduling tool, that tool collects the information needed to book your appointment, such as your name, contact information, and selected time. [Insert name of scheduling tool, e.g., "We use [Tool Name] for scheduling; its privacy policy is available at (link)."]
Information collected automatically. Like most websites, the Site automatically collects certain technical information when you visit, which may include your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information is collected through cookies and similar technologies by our website platform and analytics providers.
Cookies and Analytics
The Site is hosted on Squarespace, which uses cookies necessary for the Site to function and may collect analytics data about Site usage. [If applicable: "We also use Google Analytics to understand how visitors use the Site. Google Analytics collects information such as pages visited and time spent on the Site. You can learn how Google uses this data at policies.google.com/technologies/partner-sites and opt out with the Google Analytics Opt-out Browser Add-on."]
You can set your browser to refuse some or all cookies or to alert you when cookies are being set. Some features of the Site may not function properly without cookies.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and consultation requests
Schedule and confirm appointments
Communicate with you about our services when you have asked us to
Operate, maintain, and improve the Site
Comply with legal obligations
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
How We Share Information
We share personal information only in the following limited circumstances:
Service providers. We use trusted third-party services to operate the Site and our practice, such as our website host (Squarespace), scheduling software, email provider, and phone service. These providers process information on our behalf and are not permitted to use it for other purposes.
Legal requirements. We may disclose information if required to do so by law, court order, or governmental request, or when we believe disclosure is necessary to protect the rights, safety, or property of any person.
Business transfers. If our practice is ever merged, acquired, or reorganized, personal information may be transferred as part of that transaction, subject to this Privacy Policy.
Email and Text Communications
If you contact us or ask us to contact you, we may respond by email, phone, or text message. Standard email and SMS are not encrypted, and you should not send sensitive health information through them. If you become a client, we will review secure communication options with you and document your communication preferences during intake.
You can opt out of non-essential emails at any time by using the unsubscribe link in the email or by contacting us directly. You can opt out of text messages by replying STOP.
Data Security
We take reasonable administrative and technical measures to protect the information collected through the Site. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain website inquiries and contact information only as long as needed for the purposes described in this policy or as required by law. Clinical records for clients are retained in accordance with New York State law and professional regulations, as described in our Notice of Privacy Practices.
Children's Privacy
The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us personal information through the Site, please contact us and we will delete it.
Links to Other Websites
The Site contains links to third-party websites, such as our social media pages, professional directories, and our insurance billing partner. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
Your Choices and Rights
You may contact us at any time to ask what personal information we hold about you from your use of the Site, request a correction, or request deletion of information we are not legally required to keep. To make a request, contact us using the information below. Depending on where you live, you may have additional rights under applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Rhythm Wellness Mental Health Counseling PLLC 224 W 35th St #500 New York, NY 10001 (646) 875-8927 info@rhythmwellnessnyc.com